Miami Smart Blinds

Motorized • Automated • Professionally Installed

Privacy Policy

Effective Date: November 11, 2025

This Privacy Policy explains how Miami Smart Blinds (“MIAMI Smart Blinds,” “we,” “us,” or “our“) collects, uses, and shares personal information when you use our website (miasmartblinds.com), purchase our products, or use our in-home services. It applies to all visitors, customers, and users of our site and services in the United States. By using our site or services, you agree to the practices described in this policy.

Information We Collect

We collect personal information that you provide directly, information collected automatically, and information from third parties. This includes:

  • Information You Provide (Orders and Services): When you make a purchase, schedule a consultation or installation, or contact us, we collect information such as your name, address, email, phone number, and details related to your request. For example, we record what products you ordered, any in-home services you requested, and the dates and notes associated with these transactions. If you create an account, we also collect your login credentials and any profile information. Payment details (like credit card numbers) are processed by our payment providers, so we generally do not store your full card number (only payment confirmations or billing records).
  • Order and Service Details: We keep records of your orders and service appointments, including what products you bought or in-home services you requested, dates of purchases or visits, and any relevant communications (order confirmations, installation notes, customer support inquiries).
  • Device and Usage Information: When you visit our website, we (or our analytics partners) automatically collect technical data about your visit. This may include your IP address (which can indicate your general location), browser type, device identifier, pages you view, how you got to our site (e.g., via a search engine or ad), and your interactions on the site. We gather this through cookies and similar technologies. (See Cookies and Tracking below.)

We may also receive limited information from other sources, for example, if you engage with our ads or social media pages, or if a friend refers you via a promo code. We treat any such third-party-sourced data according to this Privacy Policy.

How We Use Your Information

We use personal information for the following purposes:

  • To Fulfill Orders and Provide Services: We use your information to process payments, fulfill and deliver your orders, and to schedule and complete any in-home services (like measurements or installation) that you request.
  • Communication: We use your contact information to communicate with you about your orders, appointments, and inquiries. This includes sending confirmations, reminders, shipping or installation updates, and answering your questions. If you sign up for our newsletter, we will send occasional promotions or tips (you can opt out anytime).
  • Site Improvement and Analytics: We analyze how users navigate our site to improve our products and services. Device and usage information helps us troubleshoot issues, understand what features are popular, and make the website easier to use. (For example, we may use analytics services to see which pages are popular – and you can opt out of such tracking as described in the Cookies section below.)
  • Personalization and Marketing: We may use cookies and other data to remember your preferences and show you content or offers that match your interests. For instance, if you browsed certain products, we might display related items or send a follow-up email with a special offer (with your consent where required). We also use purchase history to suggest products you might like. All marketing communications are optional – we will only send you promotional emails if you have subscribed, and you can unsubscribe at any time.
  • Legal Compliance and Protection: We may use your information to comply with legal obligations (for example, maintaining transaction records for tax purposes or responding to lawful requests by authorities) and to enforce our Terms & Conditions or other agreements. We also use it to detect and prevent fraud or abuse of our services, and to protect the rights, property, or safety of our company, our customers, or others.

How We Share Information

We do not sell your personal information to third parties. We only share information as needed to run our business or as required by law, including:

  • Service Providers: We share information with third-party companies who perform services on our behalf. This includes payment processors (to securely handle credit card transactions), shipping/delivery partners (to deliver your orders), our website hosting and IT support providers, scheduling software (for service appointments), and communication tools (for sending emails or texts). These partners are given only the information necessary to perform their functions.
  • Installers and Technicians: If you request in-home services, we may share your contact details and relevant order information with our in-house installation team or vetted subcontractors who carry out the work. They will use this information only for scheduling and performing the service at your home.
  • Analytics and Advertising Partners: We use third-party analytics (like Google Analytics) to understand site usage. These services may receive certain device and usage data (e.g., IP address or pages visited) through their own tracking technologies on our site. We may also work with advertising partners (such as Google or social media platforms) to display ads for our products on other sites. To do this, we might allow advertising cookies or pixels that collect information about your browsing activity (see the Cookies section below for how to opt out). We do not provide your personal contact information (like your name or email) to these ad partners – they only receive device identifiers or context needed to serve ads.
  • Legal Compliance: We may disclose information if required to do so by law or legal process, or if we have a good-faith belief that such disclosure is necessary to comply with a legal obligation (for example, responding to a subpoena or government inquiry), to enforce our agreements, or to protect our rights or the safety of our customers or others.
  • Business Transfers: If we undergo a business transaction such as a merger, acquisition, or sale of assets, your information may be transferred as part of that deal. If such a transfer occurs, we will ensure the successor respects your personal information in line with this Privacy Policy, and we will notify you of any significant changes.

Aside from the purposes above, we will not share your personal information with third parties for their independent use without your consent. And remember, we do not sell personal information to data brokers or marketers. Any sharing that does occur (like for targeted ads via cookies) is done in a controlled way as described, and you have choices to control it.

Cookies and Tracking

We use cookies and similar tracking technologies to provide and improve our services. Here’s a breakdown:

  • Essential Cookies: These are necessary for our website to function (for example, to keep items in your cart or enable checkout). You cannot opt out of essential cookies because the site won’t work properly without them.
  • Analytics Cookies: These cookies collect information about how visitors use our site (such as which pages are visited most or how users move through the site). We use this data to improve site functionality and user experience. For example, we use Google Analytics (which may set cookies) to help us understand overall traffic patterns. (You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on or by using cookie preferences on our site.)
  • Advertising Cookies: If used, these cookies help deliver relevant ads to you. They record that you visited our site and what you browsed, so our ads can be shown on other websites or social platforms you visit. You can manage advertising cookie preferences as noted in the Your Choices section below.

Most web browsers automatically accept cookies, but you can modify your browser settings to decline non-essential cookies or to alert you when cookies are being placed. Keep in mind that disabling cookies may affect how our site functions (for example, you might not be able to log in or use the shopping cart if cookies are turned off). We provide a cookie consent tool when you first visit the site so you can choose which cookies to allow. You can also clear cookies from your browser at any time.

Do Not Track: Our site currently does not respond to “Do Not Track” (DNT) signals from browsers. If in the future a uniform standard for DNT is established, we will revisit this policy. In the meantime, we treat all visitors equally, and you can use the opt-out options described in this policy to control data collection (for example, cookie settings or the Global Privacy Control).

Your Choices

Opt-Out of Marketing: If you no longer wish to receive marketing emails from us, you can unsubscribe at any time. Just click the “unsubscribe” link in any promotional email, or contact us at [email protected] and request to be removed. We will still send you transactional emails about orders or services you’ve requested (those aren’t promotional).

Advertising Preferences: You can control interest-based advertising by adjusting your browser settings to block third-party cookies and by using industry opt-out tools. For example, the Digital Advertising Alliance offers an opt-out page at optout.aboutads.info where you can opt out of many advertising networks. You can also enable the Global Privacy Control (GPC) signal in certain browsers/extensions – if we detect a GPC signal, we will treat it as a request to opt out of cookie-based sharing of your data for advertising (i.e., “Do Not Sell or Share” under California law). Additionally, you can contact us at [email protected] with a request not to share your personal information for cross-context behavioral advertising, and we will honor it. (Since we do not exchange your data for money, this mainly relates to the advertising cookies discussed above.)

Cookies: As described, you can control cookies via our cookie consent banner or your browser controls. Feel free to decline or disable cookies – essential ones aside – if you’re uncomfortable with them. Our site is usable without non-essential cookies, though some features (like personalized recommendations) might be limited.

Access, Update, or Delete Your Data: If you have an account with us, you can log in to review and update basic information like your contact details. Whether or not you have an account, you can also reach out to us at [email protected] to request access to, correction of, or deletion of personal information we hold about you. We will handle such requests in accordance with applicable laws. (If you’re a California resident, see California Privacy Rights below for specifics on your rights and how to exercise them.) Do note that deletion requests are subject to some exceptions – e.g., we might retain data needed for legal compliance or internal purposes as allowed by law, but we’ll explain those if relevant.

We want you to feel in control of your information. If you need any assistance adjusting your preferences or have questions about how to opt out, you can always contact us at the email provided under Contact Us.

Data Retention

We keep personal information only as long as necessary for the purposes described in this policy or as required by law. For example, we retain order information and correspondence for a period of time to fulfill orders, handle returns or warranties, and comply with record-keeping laws. Generally, customer purchase records are kept for at least the duration of any warranty and any return period, and longer if required by tax regulations or potential legal matters.

If you ask us to delete your personal data, we will do so as far as we are legally permitted, but we may keep certain limited information as needed (for example, records of transactions for accounting, or logs of opt-out requests to make sure we honor them going forward). When personal information is no longer needed, we will securely dispose of it or anonymize it so it can no longer be associated with you.

Data Security

We implement reasonable technical and organizational measures to protect your personal information (for example, encryption of sensitive data and limiting access to authorized personnel). However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you suspect that your personal information has been compromised or your account is at risk, please contact us immediately.

In the unlikely event of a data breach affecting your personal information, we will notify you and the appropriate authorities as required by law.

If you are a California resident and wish to exercise your Right to Know, Delete, or Correct, you (or an authorized agent acting on your behalf) can contact us by email at [email protected]

Changes to This Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make material changes, we will update the “Effective Date” at the top of this Policy. For significant changes, we may also provide a more prominent notice or notify you via email or another direct communication.

We encourage you to review this Privacy Policy whenever you visit our site to stay informed about how we protect your information. Your continued use of our website or services after any update to this Policy will signify your acceptance of the changes, so if you do not agree with the revised terms, please stop using the site.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Mail: MIA Smart Blinds – Privacy, 2020 W McNab Rd, Fort Lauderdale, FL 33309, USA
  • Phone: +1 (754) 274-9353 (Mon–Fri, business hours)

We are here to help and will do our best to address your inquiries promptly and transparently. Your privacy is important to us, and we welcome your feedback.